HEALTHCARE NAVIGATOR
HOW CAN YOU LOOK AFTER REUBEN?
This is Reuben, a retired banker. Reuben lost his employer’s private medical insurance benefit when he stepped down after 30 years’ service, and the cost of continuing the cover privately was too expensive.
In his younger days, Reuben was a long-distance runner, but now he suffers terribly with hip pain. His local NHS GP has advised him he needs a new hip.
The NHS waiting time for a hip replacement is at least five months and Reuben doesn’t think he can cope with the pain much longer.
Reuben wants to pay privately for the medical treatment he needs. He just doesn’t know how to access private medical services.
Healthcare Navigator is a brand-new product in the UK insurance market. It has been designed by Addept to provide immediate and affordable access to private medical services including instant private online Nurse and GP appointments.
The product helps to avoid lengthy NHS waiting times and, where your customer is prepared and able to self-fund their medical treatment, it will help them navigate through the growing number of private medical providers. Healthcare Navigator also provides prescription services, and 24/7 health and wellbeing telephone and digital-based assistance.
An insurance element can be added to Healthcare Navigator to cover the costs of a limited number of private medical consultations, tests, screenings and therapy, with the option for the customer to return to the NHS service whenever appropriate, or continue with the private medical service on a self-funded basis.
Unlimited 24/7 Online Nurse-led Triage and GP Consultations*
The customer can arrange an initial appointment with a fully qualified triage nurse within 2 hours, and where needed, a follow up private online consultation with a qualified GP within 2h to 24hrs of the triage call, depending on the urgency.
Prescription Service
NHS prescriptions available following an online digital GP consultation, including an option for 24-hr delivery of medicines.
Private Medical Service Signposting
Referral to private GP and consultancy services, tests and screenings.
24/7 Healthcare Advice and Portal
Access to health professionals and welfare specialists as well as an online portal providing valuable health and wellbeing information.
Option to include ‘PMI Light’, insurance for initial private medical costs:-
Intermediate: Up to two outpatient GP or consultant appointments and / or diagnostic tests per year following referral by online GP service, or the customers local NHS GP.
Enhanced: Extended to all family members permanently living at home, and inclusion of up to six physiotherapy sessions per year, and up to two X-Rays or MRI Scans per year.
*Subject to our fair and appropriate use policy.