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Claims Portal

If you need to make a claim under your policy, you’re in the right place. To ensure your claim is processed as smoothly and efficiently as possible, please select the relevant product below and follow the instructions provided.

Each product has its own claims process, so be sure to review the requirements carefully before submitting your claim. You may have the option to download a claim form or complete it online - please ensure you have all necessary documentation ready before you begin.

OFFICERS' LEGAL PROTECTION

Officers' Legal Protection Claims

If you are a POLICE OFFICER and you need to make a claim under your Officers' Legal Protection policy, please select the type of claim to ensure you are directed to the correct claims process:


  • Civil Claims – For any other legal matters covered under your policy.

  • Crime & Discipline Claims – If you are facing a criminal prosecution or disciplinary action.

RENT PROTECT

Rent Protect Claims

If you need to make a claim under your Rent Protect policy, you can do so in one of two ways:


Option 1: Download & Complete the Claim Form

You can download the claim form via the link below and complete it to the best of your knowledge. You will need access to a printer to print out the form. Once completed, please scan or take a clear photo of each page and email it to us at claims@addeptgroup.co.uk.


Option 2: Complete the Form Online

Alternatively, you can fill out the claim form online. Before you begin, please ensure you have all necessary documentation ready to upload as part of your claim submission.


If you have any questions or need assistance, please contact us at claims@addeptgroup.co.uk.

ENTERPRISE LEGAL CLUB

Enterprise Legal Club Claims

If you need to make a claim under your Commercial Legal Protection policy, you can do so in one of two ways:


Option 1: Download & Complete the Claim Form

You can download the claim form via the link below and complete it to the best of your knowledge. You will need access to a printer to print out the form. Once completed, please scan or take a clear photo of each page and email it to us at claims@addeptgroup.co.uk.


Option 2: Complete the Form Online

Alternatively, you can fill out the claim form online. Before you begin, please ensure you have all necessary documentation ready to upload as part of your claim submission.


If you have any questions or need assistance, please contact us at claims@addeptgroup.co.uk.

WAYPOINT

Waypoint Claims

If you need to make a claim under your Boat Owners Legal Protection policy, you can do so in one of two ways:


Option 1: Download & Complete the Claim Form

You can download the claim form via the link below and complete it to the best of your knowledge. You will need access to a printer to print out the form. Once completed, please scan or take a clear photo of each page and email it to us at claims@addeptgroup.co.uk.


Option 2: Complete the Form Online

Alternatively, you can fill out the claim form online. Before you begin, please ensure you have all necessary documentation ready to upload as part of your claim submission.


If you have any questions or need assistance, please contact us at claims@addeptgroup.co.uk.

LEGAL SERVICES CLUB

Legal Services Club Claims

If you need to make a claim under your Personal, Family or Home Legal Protection policy, you can do so in one of two ways:


Option 1: Download & Complete the Claim Form

You can download the claim form via the link below and complete it to the best of your knowledge. You will need access to a printer to print out the form. Once completed, please scan or take a clear photo of each page and email it to us at claims@addeptgroup.co.uk.


Option 2: Complete the Form Online

Alternatively, you can fill out the claim form online. Before you begin, please ensure you have all necessary documentation ready to upload as part of your claim submission.


If you have any questions or need assistance, please contact us at claims@addeptgroup.co.uk.

ALL OTHER PRODUCTS

All Other Product Claims

If you need to make a claim under your policy for any of our legal protection products not listed, you can do so here:


Download & Complete the Claim Form

You can download the claim form via the link below and complete it to the best of your knowledge. You will need access to a printer to print out the form. Once completed, please scan or take a clear photo of each page and email it to us at claims@addeptgroup.co.uk.

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